At Be Out Supplies, we stand by the quality of the products we sell and aim to provide peace of mind to our customers. We offer warranties for various products depending on the specific supplier. Please refer to the warranty details below to understand the coverage for each product.

1. Warranty Coverage
The warranty offered covers defects in materials or workmanship for a specified period, starting from the date of purchase. The warranty will not cover damages resulting from misuse, improper installation, or normal wear and tear.

2. Warranty Period by Supplier

• NEW SPACE
• KK OUTDOOR
• DDU-Outdoor
• Eggracks by Global Phoenix
• Hooya Imp. & Exp.
• Boson

3. How to Request Warranty Service
If you believe your product is defective and covered under warranty, please contact us at cs@beoutsupplies.com. We will assist you in determining whether the issue is covered under the warranty, and provide you with the necessary steps for returning or replacing the item, as appropriate.

4. Exclusions
Our warranty does not cover:

• Damages caused by misuse, neglect, or improper handling.
• Damages due to unauthorized repairs or modifications.
• Normal wear and tear, including scratches, dents, and fading.
• Shipping costs for returning items under warranty.

5. Warranty Claims Process
To initiate a warranty claim, you must provide:

• Proof of purchase (receipt or order number).
• A description of the defect or issue you are experiencing.
• Photos or videos of the damaged product, if applicable.

Once your claim is reviewed and approved, we will either repair, replace, or issue a refund for the defective product based on the warranty terms provided by the supplier.

6. Limitation of Liability
Be Out Supplies' liability under this warranty is limited to the value of the product purchased. We are not responsible for any indirect, incidental, or consequential damages resulting from the use of any product purchased from our store.