Be Out Supplies is your go-to online store for high-quality outdoor structures. We offer a wide range of products, including sheds, storage solutions, and more, all sourced from reliable suppliers and shipped directly to you using a dropshipping model.

Currently, we only ship to the United States from our U.S. warehouse. We do not ship to P.O. Boxes or APO/FPO addresses.

Our typical processing time is 1-3 business days. Once processed, delivery usually takes between 5-10 business days, depending on the shipping carrier and your location.

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment.

If you receive a defective, damaged, or incorrect item, please inspect your order immediately upon delivery. Contact us at cs@beoutsupplies.com as soon as possible, and we will work with the supplier to resolve the issue.

Return policies vary by supplier. Generally, you may have between 7 and 30 days from the date of delivery to return an item, depending on the supplier's policy. Please review the specific return policy for your product before making your purchase.

To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at cs@beoutsupplies.com. We will provide you with the return address and detailed instructions based on the supplier’s policy.

Certain items are non-returnable, including:

• Custom products (e.g., special orders or personalized items)
• Perishable goods (e.g., plants)
• Hazardous materials or flammable liquids/gases
• Personal care items (e.g., beauty products)
  Additionally, sale items and gift cards are not returnable.

The quickest way to exchange an item is to return the original item (if eligible) and then place a new order for the desired item. Return approvals follow the same process as outlined in our return policy.

Once your return is received and inspected, you will be notified whether your refund is approved. If approved, the refund will be processed and credited to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process the refund.

Warranties are offered on select products from certain suppliers. Please refer to the product details to check if a warranty is included.

While we strive to fulfill all orders on time, shipping delays can occur. If your order is delayed beyond the expected delivery window, please contact us at cs@beoutsupplies.com, and we will assist you in resolving the issue.

If you have any questions, concerns, or need assistance, feel free to reach out to our customer service team at cs@beoutsupplies.com. We are happy to help!